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About

Formally qualified with a Bachelor of Behavioural Sciences and Graduate Diplomas in both Applied Organisational Psychology and Gestalt Therapy, Jackie is a registered Psychologist and is committed to ongoing personal learning through supervision and various professional development forums.

 
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Services

 
 
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Coaching Psychology

Executive / Leadership Coaching

360 feedback de-briefing, management / leadership coaching, people and culture work.

 
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Counselling / Therapy - Individual

Anxiety, depression, troubled relationships, historical events, confusion, sadness, anger, apathy, grief, decision making, conflicts, transitions, choices, career, work issues, family problems, trauma, death and dying.


 
 
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Organisational Consulting

Organisational culture consulting, workforce planning, change management, leadership development, talent management, group facilitation, conflict resolution and group / team / board dynamics.

 

Approach

 
 
You take yourself with you wherever you go
— Jackie Knight

Jackie’s approach to working with people is guided by her finely tuned capacity to observe and listen. Bringing a genuine vitality and presence to her work, Jackie has a firm belief in meeting clients where they are at. This involves her working strategically and intuitively to design a tailored process to meet the actual needs of her clients, as opposed to ‘selling’ an off the shelf program made for the masses. With a style that is authentic, consistent, relaxed and honest, Jackie has a good sense of humour, strong values and is comfortable disclosing when she comes across something outside her area of expertise. Jackie is well supported by a network of trusted colleagues from a variety of disciplines. She is married with 3 teenage boys and enjoys a busy and active family life.

 
 

EXPERIENCE

 

Bringing 20+ years combined experience in human resources management, organisational consulting, talent management, organisation development, executive coaching, counselling and psychotherapy, Jackie prefers to keep a low key public profile and generally works with clients as a result of direct referral. Coming from a small business background, and having worked in both large corporates and smaller institutions, Jackie has strong general business acumen and broad commercial knowledge.

At the individual level, Jackie has an expansive capacity, depth of experience and psychotherapeutic training to offer a supportive and safe place to discuss complex or difficult issues and help generate insight.

 
 
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Clients

 
 

Some of Jackie’s current or previous organisational clients include:
ANZ, Nab, Bank of Melbourne, Peter Mac, Bupa, Diabetes Vic, MDA National, Superfriend, CSF, Coles, Nike, Rebel Sport, SMS, The Myer Family Company, BP, KPMG, Deloitte, CUA, The Salvation Army, IBM and a number of smaller companies across various industries.

As a Coaching Psychologist, Jackie is based in Melbourne, Australia and works with local people as well as some clients in other parts of the world.

Jackie works with a diverse range of organisational / corporate clients including CEOs, executives, technical experts, people leaders and individual contributors. This work tends to focus on increasing self-awareness, skills and capability. It offers alternative solutions and models that challenge existing ideas and helps with making sense of group dynamics and cultural / systemic patterns. She is a trusted confidant and adviser providing invaluable support and guidance across the landscape of interpersonal and political complexities, inherent in organisations and corporate entities.

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Jackie brings a powerful intuitive capacity and a pragmatic approach combined with sound commercial judgement.


In her private client work, Jackie engages with a range of adults and teens managing the breadth of life’s obstacles. Sometimes, trying to figure things out alone is not the best path. The positive effects of investing in better understanding our internal world, and, how we meet the outside world and its challenges, can be profound. Jackie is an advocate for personal development, self-observation, lifelong learning and being prepared to invest time and money in our mental health, in the same way we do so for other aspects of life. How much do we value feeling better on the inside and how much is this worth to us?

Operating from a platform grounded in common sense, empathy, respect and an ability to ask good questions, Jackie works relationally with people, as opposed to habitually taking the position of expert.

Jackie is passionate about supporting people to access different perspectives, promoting their sense of agency and increasing their ability to find creative solutions, possibility and hope. Her clients report all kinds of positive impacts, including feeling truly seen and understood, being more effective and satisfied at work and in relationships, feeling personally empowered, seeing more options and choices, having useful and practical tools and much more.

 
 

LOCATIONS

 
 

Jackie provides services in various locations, to maximise access and flexibility for individual clients where possible. This currently includes Melbourne CBD and Bayside, often travelling to meet with corporate clients in their offices or private meeting rooms.

For clients who are located in other towns, states and countries, or those located closer, who have difficulty with the logistics of meeting face-to-face, Jackie can work virtually via Skype, Zoom or FaceTime forums.